How To Handle Angry Callers in 7 Not-So-Easy Steps
When I was first in technical phone support for the software I was building, I found out that I wasn’t exactly a… um… “natural” at putting customers...
When I was first in technical phone support for the software I was building, I found out that I wasn’t exactly a… um… “natural” at putting customers...
Joe Albahari, the author of LINQPad, has added support for WCF Data Services to the 1.37.1 version beta of LINQPad. This means that you can point...
If you weren’t lucky enough to be able to attend this year’s PDC, not only did you not get a killer laptop, but you didn’t get to see the Data &...
Doug Purdy shows off three features of “Quadrant” from the Nov ’09 SQL Server Modeling CTP bits in two minutes: Access to SQL Azure databases...
The boys and I were driving past a church with a holiday bizarre, so we stopped by. It was a mix of silent auction, bake sale and a $1 raffle for a...
I couldn’t wait for the PDC, so I posted a screen shot of my favorite new three features of “M” for defining domain-specific languages (DSLs) in the...
In the November 2009 CTP of “Oslo”, we’ve got some new DSL features in “M”, three of which I couldn’t wait for the PDC to brag about. Notice...
Extra! Extra! Read all about it! Doug Purdy, my boss and one of the chiefs on the “Oslo” project has just announced the move from codename “Oslo” to...